YUM encountered errors YUM encountered errors outside of EasyApache 4

stevennguyen

Registered
May 25, 2020
1
0
1
Vietnam
cPanel Access Level
Root Administrator
YUM encountered errors outside of EasyApache 4. Log into the system via SSH to resolve them, or you can click the ‘Refresh’ button to rebuild the system‘s YUM cache.

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I am having a fault like this one is looking forward to the support
Thank you very much
 

cPSamuelM

Technical Analyst Team Lead
Staff member
Nov 20, 2019
196
38
103
USA
cPanel Access Level
Root Administrator
Hello @stevennguyen

Thank you for contacting cPanel! I am sorry to see that you are receiving an error message when you attempt to access the EasyApache 4 interface. Can you please login to your server via SSH and run the following commands?

Code:
yum clean all

yum update
If there are package conflicts or dependency solving issues, the yum update command will provide specific details near the bottom of its output. Please share that with us and we will be happy to review. You are also welcome to submit a ticket using the link in my signature so that our analysts may access your server directly to help you solve the issue.

Best regards.
 

bellwood

Well-Known Member
PartnerNOC
Sep 25, 2012
46
9
133
New York
cPanel Access Level
DataCenter Provider
Could you post the contents of the repo file? The error indicates a parsing error which could be caused by an incomplete, broken or corrupted file.
 

Quintanilha

Member
Feb 25, 2020
15
1
3
Brasil
cPanel Access Level
Root Administrator
Hello @stevennguyen

Thank you for contacting cPanel! I am sorry to see that you are receiving an error message when you attempt to access the EasyApache 4 interface. Can you please login to your server via SSH and run the following commands?

Code:
yum clean all

yum update
If there are package conflicts or dependency solving issues, the yum update command will provide specific details near the bottom of its output. Please share that with us and we will be happy to review. You are also welcome to submit a ticket using the link in my signature so that our analysts may access your server directly to help you solve the issue.

Best regards.
Hello @stevennguyen

Thank you for contacting cPanel! I am sorry to see that you are receiving an error message when you attempt to access the EasyApache 4 interface. Can you please login to your server via SSH and run the following commands?

Code:
yum clean all

yum update
If there are package conflicts or dependency solving issues, the yum update command will provide specific details near the bottom of its output. Please share that with us and we will be happy to review. You are also welcome to submit a ticket using the link in my signature so that our analysts may access your server directly to help you solve the issue.

Best regards.


I have this problem, the yum update command does not work or any community command with yum I need help
 

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cPanelChris

Moderator
Staff member
Feb 16, 2020
38
4
8
Houston, TX
cPanel Access Level
Root Administrator
Hello @Quintanilha ,

Based on the output provided, it looks like YUM is having trouble determining the OS version. Typically when I see this it's due to the distroverpkg package not being installed. You can check this with the following commands, where PACKAGENAME is based on the result of the first command.

Bash:
grep distroverpkg /etc/yum.conf
rpm -q PACKAGENAME
For example, this is what the commands look like on my test server.

Bash:
[[email protected] ~]# grep distroverpkg /etc/yum.conf
distroverpkg=centos-release
[[email protected] ~]# rpm -q centos-release
centos-release-7-8.2003.0.el7.centos.x86_64

If the specified distroverpkg package is not installed, you will need to install it like so, where PACKAGE name is replaced with the actual package name.

Bash:
yum install PACKAGENAME
For example, on my test server it would be as follows.

Bash:
yum install centos-release