hmaddy

Well-Known Member
May 6, 2020
382
39
28
Chennai
cPanel Access Level
Root Administrator
cant update yum and all websites are down. Almalinux 8.7 os is using

EA4 ( EasyApache 4 ) 0.0 B/s | 0 B 00:00
Error: Failed to download metadata for repo 'EA4': Cannot prepare internal mirrorlist: Curl error (6): Couldn't resolve host name for http://httpupdate.cpanel.net/ea4-c8-x86_64-mirrorlist [Could not resolve host: httpupdate.cpanel.net]
 
Last edited:

ddaddy

Well-Known Member
Aug 19, 2015
71
12
58
UK
cPanel Access Level
Root Administrator
My server also failed to update last night with a similar error, resulting in all websites being down.
A reboot of the server got everything back up and running.

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=> Log opened from /usr/local/cpanel/scripts/updatenow (122934) at Wed Apr 12 23:39:04 2023
[2023-04-12 23:39:04 +0000] Running version '11.110.0.2' of updatenow.
[2023-04-12 23:39:04 +0000] Detected version '11.110.0.2' from version file.
[2023-04-12 23:39:04 +0000] ***** DIE: Failed to download signature at URL 'http://httpupdate.cpanel.net/cpanelsync/TIERS.json.asc'.
[2023-04-12 23:39:04 +0000] E Tried to sync version /etc/cpanel/TIERS.json file but failed: exit level [die] [pid=122934] (Failed to download signature at URL 'http://httpupdate.cpanel.net/cpanelsync/TIERS.json.asc'.) Cpanel::HttpRequest /usr/local/cpanel/Cpanel/HttpRequest.pm 1158 at /usr/local/cpanel/Cpanel/Update/Logger.pm line 151.
[2023-04-12 23:39:04 +0000] ***** FATAL: The version for tier 'release' is not defined!
[2023-04-12 23:39:04 +0000] The Administrator will be notified to review this output when this script completes
=> Log closed Wed Apr 12 23:39:04 2023
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[2023-04-12 23:39:05 +0000] E [/usr/local/cpanel/scripts/rdate] Undefined address for Socket::pack_sockaddr_in at /usr/local/cpanel/scripts/rdate line 112.
[2023-04-12 23:39:05 +0000] E [/usr/local/cpanel/scripts/rdate] The “/usr/local/cpanel/scripts/rdate” command (process 122953) reported error number 255 when it ended.
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[2023-04-12 23:39:18 +0000] E [/usr/local/cpanel/scripts/mainipcheck] Encountered an error while determining the main IP from the myip server (https://myip.cpanel.net/v1.0/):
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