Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

zen.spamhaus.org - does it work ?

Discussion in 'E-mail Discussion' started by driansmith, Feb 15, 2013.

  1. driansmith

    driansmith Member

    Joined:
    Mar 12, 2008
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    51
    Location:
    Bournemouth
    cPanel Access Level:
    Root Administrator
    I am a complete novice at this, I am here because the server I have (with about 120 accounts on it) suddenly decided it was going to stop a large number of emails coming through to the email accounts and returned them with statements like
    "550-"JunkMail rejected - mail-we0-f180.google.com [74.125.82.180]:41398"

    My hosting company maintains its because the database at spamhaus suddenly has rejected them because the servers (including a google server???) appeared on its database.

    Can this be true?
    Sorry for being vague but my profession is marketing, not computer hardware/software.

    Thanks for any help.

    Regards
    Ian
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 driansmith, Feb 15, 2013
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,160
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Spammers have gmail accounts too.

    That IP is not listed here:
    /http://www.spamhaus.org/query/ip/74.125.82.180


    You might want to get back in touch with your Hosting Provider on this.

    Are you sure this is legit mail?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Feb 15, 2013
  3. driansmith

    driansmith Member

    Joined:
    Mar 12, 2008
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    51
    Location:
    Bournemouth
    cPanel Access Level:
    Root Administrator
    Thanks Infopro.
    I have to ask a really basic question here - so my apologies.
    The IP address that is checked. is it the IP address of the computer that is sending the email or the IP address of the email server?

    Regards
    Ian
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 driansmith, Feb 15, 2013
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,160
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Feb 15, 2013
  5. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    It can be either.
    The mail server checks the IP address connecting to the server, and the connection can be coming from another mail server, or from a workstation.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 quietFinn, Feb 15, 2013
  6. driansmith

    driansmith Member

    Joined:
    Mar 12, 2008
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    51
    Location:
    Bournemouth
    cPanel Access Level:
    Root Administrator
    Infopro - thanks, good diagrams. I think I understand the essence of the system.
    quietFinn - My confusion therefore is still over the IP address that might be in the database.
    I am sat at my pc. I send an email using a gmail account. Does spamhaus look at the IP address of my computer (workstation??) or at the IP address of the Google server, which might be 3000 miles away?
    Or am I confused?

    I am referring to The Spamhaus Block List ("SBL") which is a database of IP addresses only?

    Regards
    Ian
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 driansmith, Feb 15, 2013
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,160
    Likes Received:
    370
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Your sending IP is listed with spamhaus. I just checked for you.


    HTH!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 Infopro, Feb 15, 2013
  8. driansmith

    driansmith Member

    Joined:
    Mar 12, 2008
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    51
    Location:
    Bournemouth
    cPanel Access Level:
    Root Administrator
    Thanks Infopro - but that IP address is but one of many causing problems.

    Can I ask the question again, to ensure I grasp the principles?

    I am sat at my pc. I send an email using a gmail account. Does spamhaus look at the IP address of my computer (workstation??) or at the IP address of the Google server, which might be 3000 miles away?
    Or am I confused?
    Regards
    Ian
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 driansmith, Feb 15, 2013
  9. SageBrian

    SageBrian Well-Known Member

    Joined:
    Jun 1, 2002
    Messages:
    416
    Likes Received:
    2
    Trophy Points:
    318
    Location:
    NY/CT (US)
    cPanel Access Level:
    Root Administrator
    I believe spamhaus just lists IPs that have been reported.
    If the IP of your local PC has been shown to have been sending 'bad stuff', then THAT IP may get listed. It doesn't matter whether it was thru gmail, aol, or yahoo.

    At least, that is the 'dummy' explanation that I give to myself, and it could be wrong.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #9 SageBrian, Feb 15, 2013
  10. driansmith

    driansmith Member

    Joined:
    Mar 12, 2008
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    51
    Location:
    Bournemouth
    cPanel Access Level:
    Root Administrator
    Thanks SageBrian. I'm all for dummy explanations - if you are correct we will call it 'succinct' !!:)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 driansmith, Feb 15, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - spamhaus does
  1. mikefromnz

    Blocked by Spamhaus RBL

    mikefromnz, Feb 17, 2017, in forum: E-mail Discussion
    Replies:
    5
    Views:
    871
    cPanelMichael
    Feb 20, 2017
  2. melha

    Spamhaus is blocking one of my Servers

    melha, Jun 21, 2016, in forum: E-mail Discussion
    Replies:
    4
    Views:
    856
    Infopro
    Jun 21, 2016
  3. 4u123

    AutoSSL “username” does not own a domain

    4u123, Jun 13, 2018 at 9:55 AM, in forum: Security
    Replies:
    2
    Views:
    48
    4u123
    Jun 16, 2018 at 4:37 AM
  4. Uriel Castillo

    SOLVED Clam AV setup does not place link in cPanel

    Uriel Castillo, Jun 4, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    43
    cPanelMichael
    Jun 4, 2018
  5. Webbice

    AutoSSL does not resolve to any IPv4 addresses on the internet.

    Webbice, Jun 4, 2018, in forum: Security
    Replies:
    13
    Views:
    151
    cPanelLauren
    Jun 11, 2018 at 2:36 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice