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Zend and Ioncube Errors

Discussion in 'General Discussion' started by evilwhynot, Jan 1, 2014.

  1. evilwhynot

    evilwhynot Registered

    Dec 24, 2013
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    Reseller Owner
    Hello, I just migrated from a reseller plan to a dedicated server. After migrating, some of the websites were coming back with 500 internal error pages. The only time you would get the 500 error page is when you would go to / (only the www. part) but if you went to / it would load fine. The following errors are in the error log...

    When I run "php -v" I get back the following:

    If I go to /usr/local/IonCube then I see that I have version 5.4 and not 5.3. Also if I go to /usr/local/Zend/lib I have Guard-6.0.0 and not 5.5.0

    In php.ini I have

    So how would I update these settings?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    Check to make sure there are no local php.ini files within the account that are attempting to utilize different versions of IonCube PHP Loader and Zend Guard Loader. You can temporarily rename those files to verify if their existence is the culprit. Also, you can reinstall these applications via:

    /scripts/phpextensionmgr uninstall Zendopt
    /scripts/phpextensionmgr uninstall IonCubeLoader
    /scripts/phpextensionmgr install Zendopt
    /scripts/phpextensionmgr install IonCubeLoader
    Thank you.
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